Digital Project Manager

NewCity Remote (United States)

NewCity, a digital agency in the eastern US, is seeking a Digital Project Manager who loves working with a team to solve complex problems for our clients.


NewCity is a 26 year-old, 25-person firm, working in a highly collaborative, low-ego environment to create digital experiences for the real world. We ask big questions, dream big dreams, but at the end of the day we build things that work. Our culture is can-do, roll-up-your-sleeves, I’ve got your back and you’ve got mine. We’re constantly learning, experimenting and reinventing NewCity. We design and build enterprise-level websites for higher education, large non-profit, and commercial clients. Our core expertise is in the higher education and non-profit space where we’ve been pioneers of human-centered design for over two decades.

We’re organized around seven key disciplines: user experience, visual design, content strategy, development, digital marketing and analytics, project management and business development. Our project teams are made up of people from multiple disciplines.

The Job

As a Digital Project Manager, you will be supporting both the day-to-day and overall management of a wide variety of projects and ongoing support clients.


  • Be the primary client point of contact for the projects you manage. This requires you to communicate the progress to the client regularly and be able to discuss and determine needs from the client.
  • Use a variety of tools to keep your projects organized by facilitating internal meetings, building schedules and budgets, documenting notes and decisions, and communicating project health/status reports to clients and company leadership.
  • Provide project management support to both new and Ongoing Services clients on a wide variety of digital projects, from large university-wide website redesigns to maintenance contracts.
  • Get to know the people on your teams and learn how to support and motivate them to do their best work.
  • Participate in resource planning with the Project Management and Ongoing Services teams.


  • Enjoy solving complex problems.
  • Are able to juggle multiple projects/initiatives with ease.
  • Have solid customer service skills and enjoy building relationships with clients.
  • Thrive in a collaborative work environment.
  • Have a positive attitude and are willing to step out of your comfort zone to help your colleagues solve problems.
  • Have a desire to learn new skills.
  • want to have a say in the direction of the company where you work.

This is a full-time position.


  • 4+ years of previous project management experience working on digital products (web, digital marketing), preferably in an agency environment.
  • Experience managing project budgets and resourcing.
  • Experience working with multi-disciplinary teams, including designers and developers.
  • Familiarity with the digital space, including some comfort level with content management systems.
  • Excellent written and verbal communication skills, including presenting to groups. Fluent in written and spoken English.
  • Bachelor’s degree


  • Experience working in or with higher education or non-profit organizations.
  • Experience working in Drupal or WordPress.
  • Experience with other disciplines outside of project management: marketing, design, UX, development, or content development.
  • Experience working with remote teams.


NewCity is distributed, but we have several team members in the Blacksburg, VA and Charleston, SC areas. You would be working from home, traveling occasionally to meet with coworkers or clients in person (once it’s safe to do so again). You must reside in either the Eastern or Central US time zones to be available for meetings during our regular business hours of 9am-5pm Eastern.


We offer competitive salaries and a comprehensive benefits package; salary for this position will vary based on experience.

Benefits include:

  • Medical Insurance
  • Dental Insurance
  • Vision Coverage
  • 401(k)
  • LTD/STD/Life Insurance
  • Remote Stipend
  • 12 Vacation days, 5 Personal days
  • 10 Paid Holidays